Wednesday, June 17, 2026
Hello. This is Yamaguchi from J-Hands Kyoto.
Thank you for shopping with us.
Previously, we received reports of an error in shipping cost calculation when purchasing high-value items or when the order total for multiple items was around 5,000 yen. We are pleased to report that we have identified the cause and implemented a fix.
Correction Details
We have improved the shipping cost calculation logic, allowing us to accurately estimate shipping costs regardless of product price or quantity.
How to Use
For future orders, you can confirm accurate shipping costs by following these steps:
- Add your desired products to the cart.
- Enter your shipping address and other information on the checkout screen.
- Shipping costs will be automatically calculated and displayed.
We sincerely apologize for any inconvenience this may have caused. We will continue to strive to improve our services to provide you with a more comfortable shopping experience.
If you have any questions or concerns, please do not hesitate to contact us.
